Couriers and Messenger

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  Office and Administrative Support Occupations

Couriers and Messenger

Also Called: Courier, Driver, Laboratory Courier, Mail Carrier, Mailroom Courier, Messenger, Security Messenger, Transporter, Vehicle Delivery Worker, Courier, Driver, Laboratory Courier, Mail Carrier, Mailroom Courier, Messenger, Security Messenger, Transporter, Vehicle Delivery Worker

What they do

Pick up and deliver messages, documents, packages, and other items between offices or departments within an establishment or directly to other business concerns, traveling by foot, bicycle, motorcycle, automobile, or public conveyance.

$28,040
Starting Salary (2023)
$36,710
Median Salary (2023)
1.6%
Projected Job Growth
72,010
Employment (2022)

Typical Tasks

Walk, ride bicycles, drive vehicles, or use public conveyances to reach destinations to deliver messages or materials.
Plan and follow the most efficient routes for delivering goods.
Receive messages or materials to be delivered, and information on recipients, such as names, addresses, telephone numbers, and delivery instructions, communicated via telephone, two-way radio, or in person.
Deliver and pick up medical records, lab specimens, and medications to and from hospitals and other medical facilities.
Sort items to be delivered according to the delivery route.

A day in the life

What kind of work is this?

Conventional
Organized, Procedural Work
Realistic
Practical, Physical Work
Social
Working with people

What personality traits do you need to succeed?

Dependability
Attention to Detail
Integrity
Independence
Self-Control
Cooperation

What key skills are needed for this job?

Active Listening
Speaking
Time Management
Service Orientation
Reading Comprehension
Writing

Expected Knowledge

Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Transportation
Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Common Activities

Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
Documenting/Recording Information
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Operating Vehicles, Mechanized Devices, or Equipment
Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.

More Info

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