Typical Tasks
Answer telephones, responding to questions or requests.
Maintain proper storage and security conditions for drugs.
Receive and store incoming supplies, verify quantities against invoices, check for outdated medications in current inventory, and inform supervisors of stock needs and shortages.
Establish or maintain patient profiles, including lists of medications taken by individual patients.
Clean and help maintain equipment or work areas and sterilize glassware, according to prescribed methods.
A day in the life
What kind of work is this?
Conventional
Organized, Procedural Work
Realistic
Practical, Physical Work
Social
Working with people
What personality traits do you need to succeed?
Attention to Detail
Integrity
Dependability
Cooperation
Self-Control
Stress Tolerance
What key skills are needed for this job?
Active Listening
Speaking
Reading Comprehension
Critical Thinking
Active Learning
Service Orientation
Expected Knowledge
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Medicine and Dentistry
Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Common Activities
Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
Working with Computers
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Evaluating Information to Determine Compliance with Standards
Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
